Emergency Exercises or Just Theatre?

Emergency Exercises or Just Theatre?

by | Mar 3, 2022 | Uncategorised

A friend of mine once remarked that, for the trainer, training is a performance. Just as theatre, trainers need to prepare, practice, deliver and be ready for the critics! Maybe we should think of emergency exercises in the same way? After all, one of the most common...
Clear Communications – Who is Responsible?

Clear Communications – Who is Responsible?

by | Feb 23, 2022 | Uncategorised

A lessons-learned story; an experience of complex communications and why it is so important to consider both the experience of the speaker and that of the listener. Modern communication is accelerating. The way that we write continues to change as we adjust to the...
Aviation Crisis Management – Disconnected

Aviation Crisis Management – Disconnected

by | Feb 13, 2022 | Uncategorised

This article considers some of the fundamental hurdles to achieving a unified approach to aviation crisis management. Recently, I assessed the results of a survey. In the process of updating its crisis plans, a major international airport group asked the operating...
Critical Decision Making – The NASA Way

Critical Decision Making – The NASA Way

by | Feb 13, 2022 | Uncategorised

NASA has experienced more than its share of crises. As a uniquely super-high-risk organisation, how does it manage those critical ‘Go or No-Go’ decisions to reduce the risk and avert the potential for crisis? What can business leaders and crisis management teams learn...