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CrisisVR is a unique training service that enables learners to prepare for crisis situations using virtual simulations.

Reflections on Crisis Leadership

Reflections on Crisis Leadership

Leaders in a crisis do not have to be happy about the decisions they make but they must be comfortable to take the decision” The Honorable George W. Bush (US President 2001 – 2009)

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Emergency Exercises or Just Theatre?

Emergency Exercises or Just Theatre?

A friend of mine once remarked that, for the trainer, training is a performance. Just as theatre, trainers need to prepare, practice, deliver and be ready for the critics! Maybe we should think of emergency exercises in the same way? After all, one of the most common...

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Clear Communications – Who is Responsible?

Clear Communications – Who is Responsible?

A lessons-learned story; an experience of complex communications and why it is so important to consider both the experience of the speaker and that of the listener. Modern communication is accelerating. The way that we write continues to change as we adjust to the...

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Aviation Crisis Management – Disconnected

Aviation Crisis Management – Disconnected

This article considers some of the fundamental hurdles to achieving a unified approach to aviation crisis management. Recently, I assessed the results of a survey. In the process of updating its crisis plans, a major international airport group asked the operating...

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Critical Decision Making – The NASA Way

Critical Decision Making – The NASA Way

NASA has experienced more than its share of crises. As a uniquely super-high-risk organisation, how does it manage those critical ‘Go or No-Go’ decisions to reduce the risk and avert the potential for crisis? What can business leaders and crisis management teams learn...

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Business Continuity – Observations from Recent Programmes

Business Continuity – Observations from Recent Programmes

CrisisVR has recently supported two companies with their business continuity programmes. What did we learn that can help other companies? Two large companies, both service-sector but completely different output, market and organisation. Both companies have a business...

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Why do we have Emergency Exercises?

Why do we have Emergency Exercises?

People often ask me, “why do we run crisis management exercises”? Every emergency manager or consultant will offer an opinion that generally focuses on the testing of plans to make sure they work. Here is another view. Please indulge a short personal story from 1978....

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A Third View – German Floods – July 2021

A Third View – German Floods – July 2021

In mid-July, there was a flood disaster in the west of Germany after heavy storms, which not only tragically cost numerous lives but also brought to light some elementary weaknesses in German disaster control. Germany is probably only a representative example of a general weakness in communication chains and leadership control.

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A Third View – Ryanair forced landing into Minsk

A Third View – Ryanair forced landing into Minsk

A Third View This occasional series offers three perspectives on aviation incidents. Kerstin Mumenthaler, provides the operational view from the cockpit and considers human factors, John Bailey examines the communications aspects and Jerry Allen draws conclusions on...

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Crisis Management Exercises – Holding an Online Event

Crisis Management Exercises – Holding an Online Event

Rehearsals are everything I was recently charged with organising an online crisis management exercise.  The 4-hour event was for 50 company staff, with 4 breakout groups and comprised a refresher-training element, main exercise and debrief. This article is the...

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